Choosing the right unicycle depends on your experience level, intended use, and preferred range or speed. Check our beginner guides, join our weekly webinar or contact our team for personalized recommendations.

Yes! We offer courses designed to teach new riders everything from selecting a unicycle to learning riding techniques. Visit our Learning Center for more details on our lessons.

Orders typically ship within 3 business days. You will receive a tracking number as soon as your item is shipped. Delivery times vary based on your location and shipping option chosen.

Yes, we require a signature for all items valued over $50. This ensures your product is delivered securely.

If multiple delivery attempts are missed, please contact the carrier to arrange pickup or reschedule delivery. Additional shipping costs for re-delivery may apply.

We accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and meets our return eligibility requirements. Returns may be subject to a restocking fee. Please refer to our Return Policy for complete details.

To initiate a return, please contact our support team at [[email protected]] with your order number. Approved returns will receive instructions on shipping the item back to us.

Yes, returns may be subject to a 10-20% restocking fee based on the item’s condition. For cancellations after processing has begun, a 3.5% credit card processing fee may apply.

Most of our electric unicycles come with a 2-year warranty covering manufacturing defects. The warranty does not cover accidental damage, misuse, or unauthorized modifications. See our Return Policy for more details.

If your product experiences an issue within the warranty period, contact us at [email protected]. Please include your order number, a description of the issue, and photos or videos to help us assess the problem.

Yes, non-warranty repairs are available at a rate of $150 per hour. The customer is responsible for one-way shipping to our repair center.

After purchasing a course, lessons are accessible by visiting our client portal. You will also receive an email with instructions on accessing the lesson materials. If you experience any issues, please reach out to our support team.

No, course access is personal and non-transferable. Sharing login information violates our Terms and Conditions and may result in the suspension of your course access.

Refunds for courses are limited. Please refer to our Return Policy for specific terms regarding course refunds.

Helmets and protective gear are returnable within 14 days if unused and with original packaging intact.

Electronic parts cannot be returned once installed, as we cannot guarantee their integrity after installation.

You may change your pre-order item once without a fee. Additional changes may incur a 3.5% transaction fee. Contact us at [email protected] to request a cancellation or change.